Terms of Service

Effective: [EFFECTIVE DATE]

These terms are the deal between you and [COMPANY] ("we") for using iXanadu's Transact. By signing up or using it, you agree to them. If you sign up for a business, you agree for that business and confirm you can.

Who can use it

iXanadu's Transact is for real-estate professionals in the United States, such as transaction coordinators and their teams. You must be 18 or older and use it for business.

Your account

• Give true details when you sign up and keep them current.
• Keep your password secret. You are responsible for what happens under your login.
• The Account owner decides who joins and what they can see, and removes people who leave.
• Tell us right away at [CONTACT_EMAIL] if you think someone got into your Account.

Your data

You own the data you put in: Files, contacts, documents and messages. You give us permission to store and process it only to run the service for you. You confirm you have the right to upload it and to email the people in it. Our Privacy Policy explains how we handle it.

Acceptable use

Do not:

• break the law, including spam, privacy and fair-housing laws;
• send email people did not expect or agree to get;
• upload malware or content you have no right to use;
• try to get into other Accounts or our systems, or test our security without written permission;
• overload, scrape, copy or resell the service;
• use it to build a competing product.

We may suspend use that breaks these rules or puts others at risk.

AI features and your responsibility

iXanadu's Transact uses AI to read contracts, suggest dates and answer questions. AI can be wrong. You must check every AI result before you rely on it. The service is a tool, not a lawyer, broker or advisor, and nothing in it is legal advice. Deadlines, dates and what gets sent are your responsibility. Check them against the signed contract.

Emails sent for you

Letters and emails go out only when you, or a rule you turned on, approve them. You are responsible for their content and recipients.

Fees

[PLACEHOLDER: plans, prices, billing cycle, trial, taxes, refunds, late payment.] We will give [NUMBER] days' notice before a price change.

Connected services

If you connect Gmail, a phone system or another outside service, its own terms apply too. We are not responsible for outside services.

Service "as is"

We work to keep iXanadu's Transact running and accurate, but it is provided "as is" and "as available." We do not promise it will be error-free or always on. To the extent the law allows, we disclaim all other warranties.

Limitation of liability

To the extent the law allows, we are not liable for indirect or lost-profit damages, or for missed deadlines, lost deals or commissions. Our total liability for any claim is capped at what you paid us in the 12 months before it. [CONFIRM cap with counsel.]

Indemnity

You will cover us against claims that come from your data, your messages, or your breaking these terms.

Ending

You can close your Account at any time. We may suspend or close it for breaking these terms or not paying, with notice when we can. After closing, you have [NUMBER] days to ask us for a copy of your data; then we delete it as our Privacy Policy says. [CONFIRM: self-serve export is not built yet; keep this wording until it ships.]

Changes

We may update these terms. We post the new version here and update the date. For big changes we email Account owners at least [NUMBER] days ahead. Using the service after that means you accept them.

Governing law

These terms are governed by the laws of [STATE/GOVERNING LAW]. Disputes go to the courts of [STATE/GOVERNING LAW / VENUE].

Contact

[COMPANY], [CONTACT_EMAIL]